Frequently Asked Questions
Here are answers to the most common questions about Twleef platform
What is Twleef Platform?
What is Twleef Platform?
Twleef is an AI platform for creating professional product and fashion images and videos for e-commerce stores and digital brands, without photography, studio, or traditional sessions. Suitable for advertisements, e-commerce, and digital catalogs.
Do I need photography equipment or a professional photographer?
No. All you need is one photo of the product or clothing item, and AI takes care of creating all the visual content.
What's the difference between product photography and fashion photography within the platform?
Product Photography: Designed for ready-to-sell products (perfumes, electronics, accessories, food...) focusing on clarity and conversion. Fashion Photography: Designed for clothing, including smart human models, full-body shots, and multiple display styles.
Is the generated content suitable for ads and e-commerce?
Yes. All images and videos are ready for commercial use and compatible with: Shopify, TikTok Shop, Meta Ads, Google Shopping, and e-commerce stores.
Subscription & Payment
Is the annual subscription mandatory?
No. The annual subscription is optional, not mandatory. You can use the platform in two ways: Annual Subscription or Direct Top-up without subscription.
What are the benefits of the annual subscription?
The annual subscription gives you: Full access to platform tools, Annual usage credit according to the plan, Better long-term value, Priority in features and updates.
What happens if my subscription credit runs out?
If your credit runs out within the annual subscription: You can top up additional credit at any time, The topped-up credit never expires, You continue using the platform without any interruption.
Can I top up without an annual subscription?
Yes. You can top up your credit and use the platform without the annual subscription, which is suitable for those who: Want to try first, Use the platform irregularly, Need a limited number of images or videos.
Can I combine annual subscription and top-up?
Yes, with complete flexibility: You can subscribe annually and use subscription credit, And when it runs out, continue using the topped-up credit, Without losing any credit or features.
What payment methods are available?
We support the following payment methods: Visa, MasterCard, Mada. All payment transactions are fully secure and encrypted.
Guarantee & Quality
What is the Golden Guarantee?
The Golden Guarantee protects the customer in case: The image or video is unrealistic, Or contains obvious visual defects. In this case, the used credit is fully refunded.
How do I benefit from the Golden Guarantee?
After generating the image or video, an option appears: 'Report a Problem'. Through it, you can: Report unrealistic results, Report visual errors, Request credit refund.
Is the credit refundable for cash?
No, the credit is not refundable for cash, but it is compensated as usage credit if the Golden Guarantee is activated.
Usage & License
Can I modify or regenerate?
Yes. You can: Regenerate, Try different templates and styles, Use your credit freely.
Can the content be used commercially?
Yes. All outputs are licensed for commercial use in advertisements, stores, social media, and catalogs.
Is the platform suitable for small projects or big brands?
The platform is suitable for everyone: Small stores, Emerging brands, Marketing agencies, Large companies.
Does the platform support the Saudi and Gulf market?
Yes. Twleef is ready for markets: Saudi Arabia, Gulf, Middle East, and global markets.
How do I start?
- 1. Choose annual subscription or direct top-up
- 2. Top up your credit as needed
- 3. Upload your product or clothing photo
- 4. Create your images and videos instantly